Complaint Categories

All available complaint categories organized by department.

IT Department

• Network/Internet Issues — Connectivity, bandwidth, outages
• Hardware Failure — Computer, printer, server hardware
• Software/Application — Software bugs, installation, licensing
• Email Issues — Email not working, spam, account problems
• Data Loss/Recovery — Lost files, backup restoration
• Cybersecurity Incident — Hacking, malware, data breach

Labor Ministry

• Labor Complaint — Worker rights, wages, disputes

Finance Department

• Tax/Revenue Issue — Tax filing, refunds, disputes

Education Department

• School/College Issue — Educational institution complaints

Health Department

• Hospital/Health Issue — Public health facility complaints

Home Department

• Security/Law & Order — Police, security related

Local Government

• Municipal Services — Water, sanitation, roads

Energy Department

• Electricity/Gas — Power outages, billing, connections

Transport

• Public Transport — Bus, metro, traffic issues

Planning & Development

• Development Project — Infrastructure project complaints

General

• Other — General complaint not listed above